First Class Management
Open Door Management is the leading hotel management company in the Cedar Valley with an expansive portfolio of well respected brands like Choice Hotels, Marriott Hotels, and Wyndham Hotels.
Every customer is the most important visitor on our premises. They are not dependent on us. We are dependent on them. They are not an interruption of our work, they are the purpose of it. They are not outsiders to our business, they are part of it. We are not doing them a favor by serving them. They are doing us a favor by giving us the opportunity to do so. They are not people to argue with. Nobody has ever won an argument with a customer. They are people who bring us their wants. It’s our job to handle those wants profitably for them and for ourselves.
